You can certainly reserve your flight on Traveloka by deciding upon your departure and destination towns, picking out your travel dates, and pursuing the prompts to finish your booking.
I booked airport transfer from my dwelling on the airport. Driver and travel operator was uncontactable at the intended pick up day and time. Driver answered my call 15 mins afterwards and stated he was not aware about my booking and turned off the cellular phone on me. I contacted Traveloka CS for refund quickly in order to be replied with copy pasted messages several situations stating that they are verifying the issue and it will choose 30-60 minutes. There aren't any channel to simply call them directly so I can only do that through the chat msg throughout the application.
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Hello Yvonne, we apologize to the inconvenience you might be going through with the booking. Our crew is addressing your issue Together with the associated scenario selection and working in direction of a resolution. We are going to keep you up to date by using Message Center all over the process. Thank you on your tolerance. -AN
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That’s what Traveloka is in this article for–that may help you travel happily travel card scb and affordably. Find everyday travel deals within our application and turn that aspiration trip into fact. New to Traveloka? Snag your welcome deal:
I booked a flight to Taiwan, it ought to be at 11PM then it was abruptly reschedule to 1PM and now the transit goes from two hour to twelve hour, and the issue was traveloka e-mail goes in the spam And that i didn't see it.
Traveloka’s customer support is a essential function that numerous consumers respect. The platform presents numerous channels for guidance, such as Stay chat, email, and mobile phone assistance. This accessibility makes it much easier for travelers to obtain timely enable when needed. The response moments will vary according to the amount of inquiries. Quite a few customers have documented favourable experiences with prompt replies in the course of off-peak hrs. On the other hand, some have expressed annoyance all through active periods in which wait instances enhance.
That’s what Traveloka is right here for–to assist you to travel happily and affordably. Uncover day-to-day travel specials inside our application and switch that desire vacation into truth. New to Traveloka? Snag your welcome offer:
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Thanks for using Traveloka and thanks to the feed-back. We will maintain your responses for our next improvement. We'll examine this subject to ensure very best knowledge for our buyers.
Hello Ajuma, we're sorry to listen to that there's a difficulty with the booking. Unfortunately, we ended up unable to obtain any scenario matching your description in our process.
Hello Richter, we apologize with the inconvenience you might be struggling with with your scheduling. Our staff is addressing your worry Along with the associated case number and dealing in direction of a resolution. We'll keep you current by means of e-mail through the entire process. Thanks on your persistence. -AN